Maka Help Center

Advice and answers from the Maka Team

Reporting a safety concern
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Maka Support

Updated Sep 10, 2026

Reporting a safety concern

If you come across content in the app that feels inappropriate or raises a concern, we want to hear from you right away. Your report goes directly to our team and is treated as a priority.

Managing your child's session duration timer
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Maka Support

Updated Sep 10, 2026

Managing your child's session duration timer

Maka gives you full control over how long your child's viewing session(s) last. You can set a session duration during profile setup and adjust it at any time from your parent dashboard.

Prevent accidental app switching with Apple Guided Access
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Maka Support

Updated Sep 10, 2026

Prevent accidental app switching with Apple Guided Access

Learn how to use Apple Guided Access to lock your device to Maka, keeping your child's viewing session focused and uninterrupted.

Using AirPlay with Maka
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Maka Support

Updated Sep 10, 2026

Using AirPlay with Maka

Learn how to stream Maka to your TV with AirPlay, control playback from your TV, and keep your session running smoothly.

What your child sees in the app
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Maka Support

Updated Sep 10, 2026

What your child sees in the app

Discover what your child sees in Maka: a developmentally aligned experience shaped by the characters and topics they love.

Trouble logging in
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Maka Support

Updated Sep 10, 2026

Trouble logging in

If you're having trouble signing in to your Maka account, the steps below cover the most common issues. Maka does not use passwords — you sign in using your email, Google, or Apple.

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