Reporting a safety concern
M

Maka Support

Updated Sep 10, 2026

Reporting a safety concern

If you come across content in the app that feels inappropriate or raises a concern, we want to hear from you right away. Your report goes directly to our team and is treated as a priority.

How to report a concern

Email us at support@makamedia.co. To help us locate and review the content as quickly as possible, please include:

  • The video title or a description of the content
  • The age range set on your child's profile
  • A brief description of your concern

Our commitment to you: Every report is reviewed by our team. We take safety concerns seriously and will investigate the content you flag.

What happens after you report

Once we receive your report, our team will review the content in question. We may follow up with you directly if we need more information to complete our review.

Still have questions?

We're here to help — reach out to us at support@makamedia.co support@makamedia.co

Reporting a safety concern | Maka: Ad-Free Video App for Kids 0-6