
Maka Support
Updated Sep 10, 2026
Navigating the app as a parent
Learn how to access your parent dashboard, what you'll find there, and how the child view is kept separate from parent controls.
Signing back in
If you've enabled Face ID or Touch ID on your device, you can use it to sign back in quickly each time you open Maka. If you haven't set up biometric sign-in, or you've signed out, you'll sign in using a verification code sent to your email.
Note: Biometric access is tied to your device. If you sign in on a new device, you may be prompted to set up biometric access again.
Your parent dashboard
Once signed in, you'll land on your parent dashboard. This is your home base for managing everything in the app. From here you can:
- View and edit your child's profile
- Adjust session viewing time
- Add a new child profile
- Access your account and subscription settings
The child view
When your child is using Maka, they see their personalized content. Your parent controls and account settings stay protected behind your biometric or email verification, so your child can't reach your settings or make changes on their own.
Note: Only one account per subscription is supported at this time. The ability to add a partner is planned for a future update.
Still have questions?
We're here to help — reach out to us at support@makamedia.co support@makamedia.co